I am very proud to announce the launch of our new wedding website! I am especially proud of it for most of it was set up by me. Okay, with a little help. 
I invite you to check it out: www.bloomtasticweddings.com
We design for over 100 weddings every year here in Columbus and feel it is a great honor to be chosen by the brides to be a part of their special day.
I was surprised by my husband with a trip to Disney World for my birthday in early December. I’ve never been to Disney before. In addition to having the time of my life, I also learned how important EXCEPTIONAL, not just great, customer service can be.
Everything was impeccable. There was not a gum wrapper or even spilt glitter anywhere on the floor. Managers strolled around the park with a mechanical arm to pick up trash. I was blown away. I could have eaten off the pavement (but wouldn’t have)!
There were Disney crew everywhere and as soon as they saw you whip out that map they were there to assist you. Not only would they help us find what we were hunting, but they also gave us an overview and told us “insider information.” They’d even share a personal experience. I felt so comfortable being there.
All three parks we visited were packed–and they said this was a slow week!
I’ve learned that you can’t just say you have great customer service, that’s not enough. You have to BELIEVE it and bleed exceptionalism.
So here’s to a new year, a new philosophy and a new outlook.
Cheers!
~Heather
Want to get ideas from real Columbus brides and see pictures of their flowers? Check out our wedding blog: www.bloomtastic.blogspot.com
The blog features a few of the weddings we have had the honor of designing for, including pictures, themes, even budget ranges and information on who snapped the wonderful photos featured.
Then be sure to check out our website for hundreds of images from weddings! www.bloomtastic.com/weddings
